Privacy Policy

This Privacy Policy was last modified on 22.08.2023.

Institute of Surveying and Civil Design Training Pty Ltd, trading as Civil and Surveying Institute (referred to as “us”, “we”, or “our”), operates with subdomain (collectively referred to as the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
We are committed to protecting the privacy of our users and have created this Privacy Policy to inform you about how we collect, use, and disclose your Personal Information in accordance with the Privacy Act 1998 (Cth).

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name (“Personal Information”).

Sometimes we require external suppliers to assist us in our activities and may provide user information to them to achieve these activities. For example, sending electronic communication on our behalf or making phone calls to prospective and current customers.

Occasionally, we may provide some of our customers’ details to like-minded organisations, such as 12d Solutions (12d Model, 12d Synergy), 12d NZ, AECD Solutions, and Extra Dimension Solutions and ALDE (Association of Land Development Engineers), which you may wish to collaborate with. This information may assist in obtaining software licences or other related purposes. However, you can opt-out of this service at any time. If you do not wish to receive communications related to this service, please contact us by email at Please note that this may impact the quality of your training, as 12d Model software is an important component of the educational process.

We may monitor and record training sessions with our trainees for security, dispute resolution and training purposes. We will always let you know when a telephone or video conversation is being recorded.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


We use cookies on our website to provide and improve our services, and to enhance your user experience. We have a separate cookie policy that provides detailed information on the types of cookies we use, the purposes for which we use them, and the choices you have regarding cookies. By continuing to use our website, you consent to our use of cookies in accordance with our cookie policy.

You have the right to withdraw your consent to the use of cookies at any time, by changing your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

Our cookie policy can be accessed by clicking on the ‘Cookie Policy’ link located at the bottom of our website. By accessing our cookie policy, you can learn more about the types of cookies we use, how we use them, and the choices you have regarding cookies.

We are committed to protecting your personal data and respecting your privacy.

Updating Information and Other Inquiries

As our customer, you have the right to access the personal information we hold about you and a right to request that your personal information be corrected. If you have any questions, would like to request access to your information, would like to update/correct your information, or inform us of your preferences, including opting out of receiving future communication, you can contact us by email

If a prospective trainee or customer contacts the Civil and Surveying Institute to find out how we obtained their details, our staff are obliged to disclose this information.


The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

Institute of Surveying and Civil Design Training Pty Ltd may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact